“SWP comprehensively identified … assets, the relationships of visitors to the building, the tone and content of the existing experience, existing retail arrangements … aligned these components and made realistic and achievable recommendations …”
“Thank you for presenting Sandwalk’s Stage 1 findings of the Strategic Review to the Board. Your conclusions come at a critical time for the company, and they crystalised the issues and the areas we need to address if we are to remain … credible and sustainable …”
“… consultation with staff responsible for delivery of customer service was conducted in a manner that was engaging, empowering and disarming …”
“SWP provided an interim report to test viability of draft recommendations … This allowed [us] to test and grow internal understanding of principles and ideas as the review progressed.”
“Sandwalk identified the full range of commercial activities and uses which would complement the proposed arts activities … including opportunities for integration, cross promotion, theming and cross selling…”
“Thank you for the work you have completed … it covered all of the key areas we had hoped and has been well received by stakeholders across the organization and industry as a whole.”